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Accelerating Social Commerce in the Age of AI.

Consumer Brands & Platforms

Executive advisory for C-suite and founders at consumer brands and platforms across global audiences and shoppers.

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About

Jenna Cao

Chief Acceleration Officer  ·  Fractional Advisor & Growth Leader

15+ years building at the world's largest social and creative platforms and iconic consumer brands — with capital markets discipline to tie it back to commercial fundamentals.

Social & Creative Platforms

ByteDance · TikTok · CapCut · Dreamina · Shutterstock

Global Beauty & Fashion

L'Oréal USA · Nike · Cole Haan

Capital Markets

Citi M&A · CPG & TMT

Guest Faculty

Cornell Tech · Parsons · Columbia · LMU

Engagements
Signal → Conversion Audit Week 1

Diagnostic of where your growth system is breaking. Brand, social, and ecommerce baseline. What to fix first and why.

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Design Sprint Weeks 2–4

Fix one high-impact gap across discovery, conversion, or retention. TikTok Shop, PDP, AI workflow.

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Activate & Accelerate Week 4+

Full commercial growth phase. Creator activation, AI scaling, GMV tracking.

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Executive Advisory Monthly

Senior advisor to CEOs, CMOs, and CPOs. Strategy and commercial alignment.

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Interim & Embedded Leadership

Senior commercial leadership in the seat. Interim COO, CCO, and GM roles available.

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The WELLAI Performance Flywheel™
Demand → Trust → Convert → Retain → Signal
Indie Beauty
Founder-Led
Established Brand
Retail + DTC
Demand Strong, creator-driven Stable, not expanding
Trust Aesthetic-led, thin proof Strong and established
Convert Leaking at PDP Not social-native
Retain Underdeveloped Present, not engineered
Signal Not captured Not feeding back
Moved Rebuilt PDP · Routine bundles · Creator layer Social-native PDP · Retail to owned · Routine systems

Working   Needs attention   Breaking

In Development

The WELLAI AI Discovery Index™

How consumer brands are found and chosen in the age of AI — across TikTok, conversational AI, agentic shopping, and retail.

  • AI Discovery ScoreHow findable your brand is across AI surfaces
  • Conversion Gap MapWhere attention leaks before purchase
  • Signal Strength RatingWhat's feeding growth versus noise
  • Priority Action ListWhat to fix first
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Where does your brand stand?

Most brands don't know where their commercial flywheel is breaking. A 30-minute conversation is usually enough to find out.

Book a 30-Min Call to Accelerate Your Brand →
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WELLAI — fundamentals, accelerated by AI. ✦